Terms & Conditions

Straightforward terms, no surprises.

Welcome to VyeCare. By using our website or placing an order with us, you’re agreeing to the terms below. We’ve kept them as plain as we can — no dense legal filler, just what you need to know.

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About us

VyeCare is operated from our office in Rawalpindi, Pakistan. Everything on this website — the products, the descriptions, the images — belongs to us unless stated otherwise.

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Placing an order

When you place an order with us, you’re confirming that the delivery details you’ve given us are accurate and that you’re authorized to use the payment method provided. We reserve the right to cancel or refuse any order — for example, if there’s a stock issue, a pricing error, or something looks off with the order.

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Pricing & payment

All prices on our website are listed in PKR and include applicable taxes unless stated otherwise. We try to keep pricing accurate and up to date, but if a pricing error ever slips through, we’ll contact you before processing the order.

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Product information

We do our best to describe our products accurately — dimensions, materials, features, the works. Small variations in color or finish can happen due to photography and screen settings, and they’re not considered defects.

VyeCare is designed for comfort and posture support at home. It is not a medical device and is not intended to diagnose, treat, cure, or prevent any medical condition.

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Shipping & returns

Shipping timelines and costs are covered in our Shipping Policy. Return and refund terms are covered in our Return & Refund Policy.

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Website use

You agree not to misuse our website — that means no attempts to disrupt it, scrape it, or use it for anything unlawful. We may suspend access for anyone who does.

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Limitation of liability

We work hard to make sure everything on this site is accurate and that our products are as described. That said, to the extent permitted by law, VyeCare isn’t liable for indirect or incidental damages arising from the use of our website or products, beyond the value of your order.

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Governing law

These terms are governed by the laws of Pakistan. Any disputes will be handled through the courts of Rawalpindi.

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Changes to these terms

If we update these terms, we’ll revise this page and update the date below. We won’t bury changes anywhere else.

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Questions?

📧 info@vyecare.com 📱 +92 3165183344

Last updated: 9 July 2026